Support

We're here to help

Need Help?

We're here to help! Send us an email with your questions, feedback, or support requests.

Or copy this email address:
support@newtab.sh

Common Questions

📧 What should I include in my support email?

Please include:

  • Your account email (if you have an account)
  • A detailed description of your issue or question
  • Screenshots if applicable
  • Your browser version (Chrome, Edge, etc.)

⏱️ How long until I get a response?

We typically respond within 24-48 hours during business days. For urgent issues related to billing or account access, we prioritize faster responses.

💳 Need help with billing or subscriptions?

For billing questions, refund requests, or subscription changes, email us with your account email and we'll assist you promptly.

🐛 Found a bug?

We appreciate bug reports! Please include:

  • Steps to reproduce the issue
  • What you expected to happen
  • What actually happened
  • Screenshots or error messages

💡 Have a feature request?

We love hearing your ideas! Send us a detailed description of the feature you'd like to see and how it would help your workflow.